Who we are
This Privacy Notice provides information about the way we hold, collect and use your personal information (data) in accordance with the Data Protection Act 2018 (DPA) and General Data Protection Regulations (GDPR). We are committed to maintaining the trust and confidence of visitors to our website and the protection of your personal information is very important to us.
The Injury Solicitors Limited is a Company registered in England and Wales under Company Number 12794632. The Registered Office is 76 King Street, Manchester, M24NH. The Injury Solicitor Limited is a data controller and registered with the Information Commissioner’s Office under Registration Number ZA793169. Our Data Protection contact is Elena Manukyan, The Injury Solicitor Limited, 76 King Street, Manchester, M2 4NH. Tel: 0161 757 7115. Email: firstname.lastname@example.org.
Types of data we collect
Most pages on our website can be accessed without giving us your personal information. However, you may choose to provide us with your personal information such as your name, address, email details to confirm you wish us to contact you to receive further information about us and our services. This may be through an enquiry form, requesting marketing literature, telephoning us or calling into our office with an enquiry, expressing an interest at a seminar or event. We may also monitor telephone calls or emails to provide services and manage our clients’ matters, for internal training purposes and to improve client service. We will hold your personal data securely and retain this only for as long as is necessary. Please note we may be required to hold some data for longer periods to comply with our legal or regulatory obligations. By submitting your personal information you consent to our use of the information as set out in this Privacy Notice. We may also contact you to follow up about enquiries you have made with us. If you engage us to carry out work on your behalf, you will be provided with a copy of our Privacy Notice for clients. If you do not agree to our use of your personal information in this way, please refrain from using our website, or contacting us with an enquiry.
Cookies, Google Analytics and IP addresses
Please note any cookies connected via our social media channels such as Twitter, Facebook etc are not within our control. Please refer to their respective privacy policies about how their cookies work.
Google Analytics may be used to collect standard internet log information and details of visitor behaviour patterns. This is to establish details such as the number of visitors to various pages of our website. This information is only processed in a way which does not identify any individual. We do not make, or allow Google to make any attempt to identify those individuals visiting our website.
When you visit our website, we may collect information about your device and IP address for reasons of fraud and statistical data about user browsing actions and patterns, but this does not identify any individual.
Legal Basis for processing your personal information
We will only use your personal information were the law allows us to. Generally this will be for one or more of the following circumstances:
• To enable us to perform the contract you have engaged us for
• For compliance with a legal or regulatory obligation we are subject to
• Where you have provided your consent
• For our legitimate interests, such as facilitating the provision of services to you, business analysis to help improve the management of our practice, governance and good practice and notify you about changes to our services
Sharing your information
Personal information provided by you when contacting us about our services, will be disclosed to our personnel to facilitate any enquiries you have, or for the provision of services to you. It may also be disclosed to companies we work with who support us in providing those services (where applicable), such as IT hosting companies. Where we use external companies to process your personal information, we require third parties to comply strictly with our instructions and data protection laws and we will make sure that appropriate controls are in place where third parties have access to personal data. We enter into contracts with all of our data processors and regularly monitor their activities to ensure they are complying with our policies and procedures.
Transfer of your data to other countries
In the course of carrying out the activities referred to above, we may transfer your personal information to other countries, which may not have the same legal protections as your personal information in the UK.
Where personal information is being transferred outside of the European Economic Area we will take steps to ensure that your personal information is adequately protected in accordance with UK legal requirements.